Communication
Messages, emails, automations and sequences.
- Stripe Connect: The Complete GuideEverything about Stripe Connect on creavio: setup, dashboard, payouts, disputes, tax forms, and troubleshooting.
- Automating Client OnboardingAuto-send welcome emails, questionnaires, and contracts immediately after a client books with you.
- Email Templates GuideCreate reusable email templates for common client touchpoints and automate your communication.
- Automation WorkflowsSet up automated emails triggered by bookings, invoices, forms, and pipeline changes.
- Getting started with Email TemplatesCreate reusable email templates with dynamic variables so you can communicate faster and more consistently.
- Email CommunicationSend emails to clients, use templates, view email history, and track opens directly from creavio.
- How to Create a FormBuild custom forms for inquiries, questionnaires, and client intake with drag-and-drop fields.
- How to Customize Email TemplatesEdit your transactional email templates to match your brand with preview and test send.
- What are Forms?Learn how forms in creavio let you collect information from clients with questionnaires, lead capture, and embeddable form builders.
- Zapier Integration GuideConnect creavio to 5,000+ apps through Zapier: triggers, actions, popular recipes, and setup walkthrough.
- Google Workspace IntegrationSyncing Google Calendar, using Google Meet for virtual consultations, and connecting your Google account.
- QuickBooks Sync GuideExport invoices and expenses from creavio to QuickBooks for complete bookkeeping and tax preparation.
- Canva to creavio WorkflowDesign marketing materials in Canva and upload them to your creavio media library for use across your site.
- Follow-Up Email SequencesSet up post-session follow-ups: thank you notes, review requests, referral asks, and anniversary reminders.
- Recurring Client WorkflowsWorkflows for repeat clients: annual portrait reminders, corporate retainers, and seasonal rebooking.
- Batch Processing TipsBulk operations across creavio: invoices, emails, gallery uploads, and client management at scale.
- Time-Saving Keyboard ShortcutsAll keyboard shortcuts in creavio including the Cmd+K command palette for instant navigation.
- Email Activity LogUnderstanding the email activity view: delivered, opened, bounced, and clicked.
- Client Messaging InboxUse the inbox to communicate with clients in one organized thread.
- SMS Add-On SetupEnable and configure the SMS add-on for text notifications and client messaging.
- Email AnalyticsTrack open rates, click-through rates, and engagement metrics for emails sent through creavio.
- Unsubscribe ManagementHow email opt-outs work and how to handle clients who unsubscribe from your communications.
- Template VariablesUse dynamic merge tags to personalize emails with client names, dates, amounts, and more.
- Drip SequencesBuild multi-step email sequences triggered by client events to nurture leads and streamline follow-ups.
- SMS NotificationsSend text message reminders to clients for upcoming sessions, gallery deliveries, and payment due dates.
- Notification SettingsControl which emails, SMS alerts, and in-app notifications you receive from creavio.
- Auto-Response MessagesSet up instant automatic replies for new inquiries so leads know you received their message.
- Email SignaturesCustomize the signature appended to every email you send through creavio.
- Message TemplatesSave and reuse common client responses to reply faster without retyping the same messages.
- Client Communication TimelineView the complete history of every email, text, and message exchanged with a client in one chronological feed.
- Bulk Email SendingSend targeted emails to client segments, tagged groups, or your entire contact list at once.
- Email DeliverabilityEnsure your creavio emails reach client inboxes and avoid spam folders with proper setup and best practices.
- Workflow Automation TriggersExplore every available trigger and action in creavio's workflow automation engine.
- Email TemplatesCreate reusable email templates for booking confirmations, follow-ups, and common client workflows.
- Client Communication Best PracticesTips for professional client communication, response times, tone, and building lasting relationships.
- MessagesChat with clients directly from creavio.
- Email CampaignsSend marketing emails and newsletters.
- AutomationsAutomate repetitive tasks and follow-ups.
- Forms & QuestionnairesCreate intake forms and client questionnaires.