How to Connect Your Domain

1. Go to Domains

Open the Website tile from your home dashboard or All Apps, then switch to the Domains tab. This is where you manage custom domains for your creavio website.

2. Add Your Domain

Click Add Domain and enter the domain you want to use, such as www.yourname.com or yourname.com. If you don't own a domain yet, you'll need to purchase one from a registrar like Namecheap, Google Domains, or Cloudflare.

3. Update DNS Settings

creavio shows the exact records to add at your domain registrar:

• A CNAME record for www pointing to customers.creav.io
• A TXT record at _creavio with the value shown in creavio

If your DNS provider does not support CNAME flattening or an ALIAS record at the root, set the root domain to forward to www at your registrar.

Log into your domain registrar's dashboard and add these records. The exact steps vary by registrar, but it is usually under DNS settings or zone management.

4. Wait for Propagation

DNS changes typically take 1 to 30 minutes. Some providers take longer. creavio will show the status of your domain connection in real time.

5. SSL Certificate

Once DNS is verified, creavio automatically provisions a free SSL certificate for your domain. This means your site will be accessible via HTTPS, which is essential for security and search rankings.

6. Verify

Visit your domain in a browser to confirm everything is working. You should see your creavio website loading with a secure HTTPS connection.

Tips

• Use www.yourname.com as your primary domain and set up a redirect from the bare domain.
• If DNS isn't propagating, double-check that there are no conflicting records at your registrar.
• A custom domain makes your brand look professional and helps with SEO.